We like to offer our residents a home-from-home environment when they come to stay.
Rooms at Castle Hill House Residential Home
We have 29 bedrooms, one of which is a twin. This is so we can accommodate couples or those people who prefer to share. 15 of our 29 bedrooms are en-suite with a shower. In the new extension all our rooms are the same size, whilst in the old part of the building the rooms are characteristic of an old building and vary in size and character. All our rooms are fitted with call bells and we have pressure mats which set off an alarm.
Rooms at the Cedars Nursing Home
We have 31 bedrooms at The Cedars Nursing Home spread over two floors with 5 en-suite bathrooms. All our rooms are fitted with nurse-call bells and we also have pressure mats which set off a nurse-alarm.
Décor and Furnishings
When a person comes to live in one of our homes we offer them a choice of wall colours and soft furnishings. We can also accommodate a small amount of personal furniture or, if preferred, we can provide bedroom furniture; electrically operated bed comes as standard.
We encourage all our residents to eat their meals where they feel most comfortable; this may be in the communal dining rooms or in their rooms. Where residents find meal times particularly difficult and require help, staff are always available to encourage and assist. We also ensure that there is always a choice of food available throughout the day.
We source the majority of our products from local providers. We provide nutritionally balanced meals, which are prepared on a daily basis in the homes’ kitchens by our chefs. Residents’ individual needs, including special dietary requirements such as diabetic, celiac, vegetarian, vegan, calorie dense and texture modified are catered for.
We offer our residents a daily choice from our seasonal menus, which are displayed in the dining rooms and provided to residents who prefer to spend time in their rooms.
A monthly activity plan includes drumming, bingo, aromatherapy hand massages, quizzes, food tasting, animal therapy sessions, knit and natter, exercises, keyboard and sing-a-longs, to name but a few. Skills and experiences are good for everyone, proving that you’re never too old to try something new. We are always up to something including Visits to Salisbury Cathedral to see the Christmas lights to handling a tarantula, from enjoying a pantomime in our own lounge to watching chicks hatch in an incubator.
As well as planned activities, we support daily living, where we like to encourage residents to carry on developing the skills which they have used for many years, such as vegetable peeling, laying tables and tending to our pets that live with us. We have resident cats and fish and have regular visits from a ‘Pat Dog’. Visits from well behaved pets are also welcomed.
In Castle Hill House our residents can participate in a variety of stimulating activities; such as painting, drawing, knitting, playing cards and board games. At the Cedars, group activities are held on a daily basis in the main lounge.
We have outside agencies who come into both homes on average three times a week. These activities are selected to suit the residents and include the memory box, quizzes and communal sing songs. We go on outings to local attractions, including Longleat and Stourhead as well as attending performances of pantomimes and plays at the local arts centre.
To ensure our residents are stimulated both mentally and physically we have specialized Activity Teams who work in both homes alongside our care staff. We also have visiting therapy providers, such as masseurs, aroma therapists, manicurists and a hairdresser. Activities take place in a resident’s own bedroom, one of the communal lounges and in the Garden Room a Castle Hill House.
In both homes an Anglican Lay Pastoral Assistant brings communion each week to those who wish to receive it and an Anglican Priest celebrates Holy Communion once a month when all are welcome to join in. We have arrangements for Roman Catholics to receive the sacrament each week. Church Leaders from other denominations visit as need arises. Special services are held at Christmas, Easter, Harvest and Remembrance where family and friends are encouraged to join us.
Each of our residents is registered with their own General Practitioner (GP). The majority of our residents are registered with the local GP practice based in Shaftesbury. The GP’s conduct weekly ward rounds at both of our homes. At Castle Hill House residents’ nursing needs are cared for by the local district nursing team.
In addition to medical care we also ensure residents have access to any other health professionals they may require, such as dentists, ophthalmologists and audiologist. We also have a visiting chiropodist.
Quality of Care
Our ethos is that we believe each of our residents deserves the best care that we can provide – the ‘gold standard of care’. This includes support that is of the highest quality, reliable and consistent, helping our residents to live well and die well in the place and manner of their choosing.
The Gold Service Framework (GSF) in care homes is about improving the quality of care and specialises in end of life care. Both Castle Hill House and The Cedars have been recently reaccredited with Beacon Status, the highest award for our end of life care.