Testimonials

To Everyone at Castle Hill Thank you for these amazing two weeks! Everyone has been so kind and helpful, a real credit to Castle Hill. Many thanks to everyone NW (Work Experience Student)

To All the staff at Castle Hill A big THANK YOU from all the family of KH for your care and friendship of our dear Mum over the last 3 years x

To JAL and your amazing team, Thank you so much for the love, help, support and dignity you gave to J in her 6 months with you. You will never know how much that meant to us. Your team are amazing people and we watched them treat others with such compassion we knew J would be looked after. You made her laugh, you made her feel human which is such a big thing. We thank you from the bottom of our hearts for this and your support to us when she died. Love to you all M, N & C

Dear Castle Hill House Staff, This is just to say thank you for taking such good care of E during his time here. The kindness and affection that you have for all the residents is clear to see, and E has always said that he feels very well cared for here, so we're sorry that he is leaving you. With our very best wishes to everyone EF's family

To All the Staff, Just a little note to say Thank You for all the care you did for my Mum (JH) while she was with you. Being so far away, it was always reassuring to know she was well looked after. KG

02nd May 2017 Dear All at The Cedars, Just a few words to once again say a big thank you for all that you did to make S's last few years as comfortable as possible.You never know when you will lose you loved one, so when it comes it will always be a shock. We had S's funeral at Hollybrook  Cemetery, Southampton on 24th April. As you are probably aware, S was no great lover on religion, so the service had a light religious touch and was more a celebration of her past life, growing up in London, through the 2nd World War years emigrating to Australia in the twenties and returning to England in her thirties to look after her mother, meeting her husband 'L' on the ship back to England and starting a family. When L retired from the Merchant Navy in the 1980's, both S and L managed to travel as much as they could for a few years prior to L's failing health and passing away in 1985. After this, S became a volunteer at Southampton General Hospital. S did this for 23 years as a member of 'The League of Friends'. R's daughter have fond memories of assisting S on their walks around the wards with the trolley, brightening up peoples stay in hospital. Needless to say, S would always be late back with her trolley having spent too much time on each ward, chatting and joking with everyone she met. As the years went by S was less able to get about so was forced to give up her volunteer work and in time needed assistance herself for shopping, gardening and housework. When I moved back to Dorset in 2009, I bought S with me, to make sure she kept out of mischief. In time the minor strokes she suffered took their toll of her health until she became wheel-chair bound. And, of course, the left you know. Her stay at the Cedars was a happy one, and although she always wanted to return to Australia, she knew she would never return and that she was in the best place. So, I will by saying a big thank you to all of you who came into contact with S, for being so kind and considerate. Your skills are underrated. We shall always be in your debt for the kindness shown. Yours sincerely D & R

My family and I sincerely thank all the staff at Castle Hill or the wonderful and caring way everyone looked after my husband P. He was happy and appreciated all that was done to help him day and night. P always hated staying in hospital and wouldn't go unless it was absolutely necessary so we are all thankful that you were able to care for him till the end of his life. God Bless you all BW

To All at the Cedars, As you can imagine we were most upset by S's passing away so suddenly. It has been a fraught time for us. But we would like to say just how much we appreciate the care, consideration and kindness that was shown to mum whilst in your care. We know that Mum was prone to a good old moan and could be a bit stubborn at times! but we think that in her heart she knew that the Cedars was the best place around considering her circumstances. We do not think she ever came to terms with being wheel-chair bound or the fact that she could not smoke indoors! We know you always did your best for her.... In the end, we are grateful for everything you did for S. Thank you all so very much Yours sincerely D & R

Just a small but sincere THANK YOU for all you did for F Bless you all   T & M

After a respite break at Castle Hill, we felt confident that this was the right permanent home for Dad as his dementia became more advanced. Castle Hill is safe, homely and friendly and the staff are always welcoming. Meals are freshly-cooked and varied, there are plenty of activities for the residents and a secure, specially designed garden. Dad also enjoyed his trips out, whether into town by wheelchair or further afield by minibus. The carers are dedicated, well trained and friendly and with Castle Hill being a small home, they are able to get to know each resident and their needs well. During Dad's final days and nights, K and I saw a great deal more of life at Castle Hill. The staff went out of their way to make Dad comfortable and support us as well. We witnessed the kindness and care given to the other residents both day and night and the hard work of the behind-the-scenes staff. Again, we send our thanks to all at Castle Hill for their support and the excellent care given to R. DR

To all the Staff of Castle Hill, With our thanks for all the care you have given to J and for making what has been a sad and difficult time for us as my Mum has deteriorated a little easier. With love K, B & J